We’re Here to Help

Have a question about your order, sizing, or one of our policies? We're here to help. Just fill out the form below or email us at hello@shopparos.com — and we'll get back to you within 24 hours or by the next business day.

For press or brand inquiries, our team will ensure your message reaches the right hands.

  • Responsive Support

    Questions about your order, size, or our policies? Our care team replies within 24 hours or the next business day, so you’ll always have answers quickly.

  • Direct Access

    No bots, no barriers. Every message is handled by a real member of the PAROS team, trained to assist with orders, sizing, and policies with care and precision.

  • Global Reach

    Whether you’re in New York, Madrid, or Santo Domingo, our support adapts to your time zone. Wherever you are, attentive service is always within reach.