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Sizing, shipping, or returns — we make every step effortless. At PAROS, your order is secure, sustainably packed, and delivered worldwide with care from paradise.

Explore the Size Guide

Choosing your fit should be effortless. Every brand on PAROS follows international sizing standards, so you can shop Dominican and Caribbean fashion with confidence — wherever you are.

Our fit guide makes it simple to find the right size across borders, ensuring your paradise-inspired style arrives exactly as it should.

Explore the Size Guide

Delivered from Paradise, with Care

We ship worldwide from the Dominican Republic — sustainably packed and fully trackable for peace of mind.

Free shipping on orders over $200 USD. All other rates show at checkout. Orders ship within 4 business days — so your next escape never waits.

Note: Local duties or taxes may apply. Couriers contact you only if payment is required.

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All Sales Final — But We’re Here If Something’s Not Right

Every piece at PAROS is crafted with care, and we want you to love it from the moment it arrives. As part of our commitment to conscious fashion, all sales are final — we’re unable to offer exchanges or standard returns.

If your order has an issue — such as a defect or product issue — please contact us within 7 days of delivery with your order details. Once approved, we’ll issue store credit immediately so you can find something else you’ll love, with no delays or hassle.

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Frecuently Asked Questions

Can I order something I saw on Instagram that’s not listed here?

Absolutely. If you spotted a piece from one of our designers — even if it isn’t online yet — our concierge can help track it down. Just send us a DM or email with a screenshot, and we’ll make it happen.

How can I become a PAROS affiliate, ambassador, or content partner?

We love collaborating with style-forward creators who believe in conscious, meaningful fashion. If you share our vision and want to earn commission while spreading the word, apply to join the PAROS affiliate program — we’d love to connect.

I missed a product I loved — will it ever be restocked or return?

Since PAROS partners with independent brands, many pieces are produced in limited runs and may not be restocked. To avoid missing future drops, sign up for restock alerts and be the first to know when something new arrives.

Can I recommend a designer or brand I think belongs on PAROS?

Yes. We’re always looking for bold new voices in Dominican and Caribbean fashion. If you know a designer or brand that belongs on PAROS, send us a message - we love discovering talent through our community.

Where do you ship from, and how long will my order take to arrive?

All orders ship directly from our studio in the Dominican Republic with international tracked delivery. Orders dispatch within 4 business days. Transit times vary by destination, but you’ll receive tracking updates at every step so you know when your piece of paradise is arriving.

Need Extra Assistance?

Have a question about your order, sizing, or our policies? Our team is here to help. Reach out directly and we’ll respond within 24 hours or by the next business day.

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  • Support with Care

    Every question matters. From sizing advice to shipping details, our team is here to make your experience effortless. We provide clear guidance and timely responses so you always feel supported on your journey with PAROS.

  • Service by Design

    Customer care at PAROS is built with the same intention as our collections: thoughtful, transparent, and human. From sustainable practices to fair policies, every detail is designed to give you confidence at every step.

  • Delivered with Confidence

    From the Dominican Republic to your door, each piece is shipped with care and reliability. With tracked delivery, secure checkout, and responsive support, we ensure your order arrives as smoothly as your style.